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Senior Distribution Manager

London Warehouse, London Head Office
Full-time
Permanent employee

Role Description

Working from our NW10 warehouse, you'll lead a team of three, overseeing the day-to-day warehouse operation and coordinating the logistics behind the poster campaigns we distribute every week.

You'll bring strong team leadership and project coordination skills, with the ability to keep people motivated, the warehouse running smoothly and campaigns moving to plan. You'll take ownership of operational standards, creating an organised, safe and positive working environment, while ensuring our distribution operation delivers consistently, accurately and on time.

What you'll be doing

Team and Warehouse Duties
  • Oversee the day-to-day warehouse operation, leading the team to meet all standards of quality and consistency delivering excellence on our weekly poster runs.
  • Lead, manage and develop the warehouse team, setting clear expectations, providing feedback and ensuring team members are supported and accountable.
  • Oversee the development of the team to build on their skills and to support their growth. 
  • Establish and oversee a "Goods In" system for the Distribution and Creative Studio teams ensuring deliveries and despatches are recorded accurately, and materials can be tracked effectively.
  • Take ownership of warehouse standards, ensuring the working environment is safe, organised, and compliant with health and safety requirements.
  • Act as the main point of contact for warehouse-related operational queries, coordinating responses and communicating changes or issues to relevant teams.
  • Actively create a positive working environment, setting and maintaining  high standards of behaviour, care, efficiency and inclusion.
  • Work closely with the Head of Operations to ensure warehouse systems are managed effectively such as waste, materials and compliance.
  • Monitor operational performance, team capacity and workloads, proactively addressing issues that could affect campaign delivery.
  • Support recruitment, onboarding and training within the team, ensuring new starters understand their responsibilities, processes, and expected standards.

Distribution - Poster Campaign Duties 
  • Using our internal campaign management system oversee the London poster distribution operation, ensuring posters are correctly allocated, print delivery is running to schedule and work is sent out as booked and on time.
  • Trouble shoot daily, identifying potential problem, creating solutions and managing communications with all relevant teams effectively.
  • Build a relationship of trust and communication with internal teams.
  • Work closely with the Head of Distribution Operations to review performance, identify opportunities for improvement, and implement changes that strengthen the wider operation.
  • Meet regularly with the wider operations team to ensure agreed processes and procedures are followed consistently, identifying gaps and implementing improvements where needed. 
  • Work closely with the relevant teams to ensure campaign information, job lists, instructions, and other administrative requirements are accurate, available, and completed on time.

About you

  • Proven experience leading and developing a team, setting clear expectations and maintaining high standards.
  • Strong organisational and project coordination skills, with the ability to manage multiple priorities and deadlines.
  • Excellent attention to detail and a methodical approach to planning, processes and administration.
  • A practical, hands-on approach to problem-solving, with the confidence to make decisions and keep things moving.
  • Good working knowledge of warehouse operations, logistics and health and safety.
  • Clear communication skills and the ability to build positive working relationships across different teams.
  • The ability to create a positive, inclusive and motivated working environment where people feel supported and take pride in their work.
  • A continuous improvement mindset, always looking for ways to make processes more efficient and effective.

Benefits

  • Salary of circa £47k plus bonus scheme to share in company success.
  • 25 days annual leave, plus bank holidays and an additional day off to celebrate your birthday (incrementally rising to 30 days after 5 years’ service). 
  • Life Insurance and Group Income Protection with Canada Life.
  • Flexible working hours - to help you achieve that all-important work-life balance.
  • Access to our Employee Assistance Programme (EAP).
  • Family is important to us, so we have a range of inclusive family-friendly policies in place, including enhanced leave to support you during those important times.

Our values

Our values are really important to us. Below is a brief overview, but we’d love to tell you more!
  • AUTHENTIC – We believe that we are at our strongest and most creative when everyone can be their authentic selves. We treat everyone with respect, share our own differences and unique perspectives and feel proud of them. We are confident to pursue our passions. 
  • CARE – We take care in what we do, we are meticulous in the execution of our tasks, care for our craft is what sets us apart from the competition. We care about the world around us and how we affect it, we strive to reduce our impact, make positive contributions and improve the environments we work in. We care about our own wellbeing and each other’s, we provide support, knowledge and empathy where we can. 
  • COMMUNITY - We are part of something bigger than ourselves, one team and one community with a common goal and purpose. We each play our own important part but cannot thrive without each other. We are present and engaged for our colleagues. We recognise our role and influence in building a positive community, caring how we speak to one another, the way we make each other feel and the support we give one another.  
  • CURIOUS - We are always asking questions and learning whilst doing. We celebrate the gaining of knowledge for personal and professional growth. We keep ourselves well informed. We are collaborative and embrace alternative viewpoints and innovative approaches. We respond to the creativity in the world around us. 
  • GROW - We take ownership of our careers, set ourselves goals and thrive on challenge. We are ambitious, we see effort as necessary to grow. Individual success is all of our success. We seek out learning and embrace feedback. And we enjoy the journey.
BUILDHOLLYWOOD is committed to creating an environment that is inclusive to all, where everyone is treated with kindness and respect. We believe in equal opportunities for everyone and welcome applicants from all backgrounds. Do reach out to let us know if there’s any actions we can take to better support an environment where you feel comfortable.

Please let us know if you have any accessibility requirements at any stage of the recruitment process.  We are always open to ideas from our candidates that help us to make our processes more inclusive. 

Our website: https://www.buildhollywood.co.uk/

About us

BUILDHOLLYWOOD is dedicated to placing creativity in the heart of our cities. As the UK’s leading street advertising specialist, we develop, curate and offer street poster space to a range of clients within the music, fashion, arts and culture sectors. BUILDHOLLYWOOD creates the space and our family of agencies, DIABOLICAL, JACK and JACK ARTS work with clients to bring their campaigns to life on the street.

Built on an art school mentality that stretches back decades to our founder, we have a talented family of agencies – DIABOLICAL, JACK and JACK ARTS – who specialise in their own sectors to produce street-level poster campaigns, creative billboards, hand-painted murals, interactive installations, ambient activities, and unique experiential campaigns, creating authentic interactions with people on the street.

This combination of format, creativity and position is unique to BUILDHOLLYWOOD. It’s the reason why we work and collaborate with the most exciting brands, artists and creative institutions in the world.

Our website: https://www.buildhollywood.co.uk/

At BUILDHOLLYWOOD, our culture is really important to us, we are constantly looking for new ways to nurture and strengthen it. Alongside your CV, we ask that you include a cover letter, to give us a glimpse into who you are and why you’re excited about the role.

Please note that we will not consider applications submitted without a cover letter.